Post-Sale Support & Buybacks

Most Triton purchase files include a limited warranty period — typically 90 days from cut-off — covering accounts that were deceased, paid in full before cut-off, or otherwise ineligible under the purchase agreement. Use this desk instead of informal email threads when you can.

How to file

• Use the company and work email on the PSA.
• Identify accounts without sending Social Security numbers in the web form. Put sensitive identifiers in the attached tape if the PSA requires them.
• Attach a PDF, CSV, or Excel list.
• If the window may have closed, still send the request; the contract controls.

Email the desk directly: portfolios@debtmarket.net. Phone: 561-254-6608.

90-day buyback request

Full name (required) Company (required) Work email (required) Phone (required) Purchase / cut-off date Account identifier (no SSN) Reason Deceased Paid prior to cut-off Fraud / ineligible at sale Other warranty item Supporting file (PDF, CSV, or XLSX, 8 MB max) Message (required)

Website

Submit buyback request

Files go to Triton post-sale support. Email: portfolios@debtmarket.net.

Warranty scope is defined by the signed purchase agreement, not this webpage.