After the Charged-Off Sale
What original creditors should do after a charged-off sale funds: cut-off, residual calls, warranty true-ups, and when placement on the remainder resumes.
DebtHub · Creditor pathway
Funding is not the finish. Ops still has a cut-off, a board, and a remainder book. If you sold a slice, say which accounts left so placement does not work paper you no longer own.
Week-one list
- Confirm cut-off, closing, and funding dates in writing.
- Stop internal work on sold accounts.
- Route residual consumer contact per counsel and the PSA. DebtHub is not a consumer desk.
- Calendar the warranty window.
- If a remainder exists, decide place vs second sale.
Related: reputation and compliance, cut-off vs funding, post-sale support.
| After-sale event | Owner | DebtHub role |
|---|---|---|
| Wire received | Your finance team | Confirm funding with both sides |
| Residual calls | Buyer ops + your counsel | Not a consumer help desk |
| Ineligible list | Buyer files, you true-up | Route via post-sale support |
| Remainder book | You | Optional second snapshot |
Questions this page answers
Consumers are still calling us. Do we send them to Triton?
No. We do not collect from consumers. Follow the PSA and counsel.
Can we place the remainder the next day?
Yes, if those accounts were not in the sale. Keep the lists straight.
When can we sell the next slice?
After one clean close is the usual point to talk flow or a second spot.
Paired reading: Buyer buybacks
Paired reading: Seller warranty
Plan a second slice or flowPost-sale desk
Desk: portfolios@debtmarket.net · 561-254-6608. Institutional only. Not consumer collections.