Seller Compliance Handoff After a Sale
What sellers hand off when charged-off paper sells: title, media, consumer contact, and why residual calls are a boarding problem, not a marketing problem.
DebtHub · Seller pathway
The sale does not end at the wire. Someone still answers the phone. A clean handoff is title, media, a cut-off date, and a buyer who can board. A messy handoff is consumers calling you about a file you already sold.
What you owe the buyer (and yourself)
- Bill of sale and account schedule. See bill of sale and assignment.
- Media the PSA promised, not “we will find it later.”
- A cut-off so payments and contacts have a clock.
- A warranty process for deceased, paid-prior, and ineligibles.
What you should require of the buyer
License coverage, a named compliance owner, and a written rule that they do not collect in your name after cut-off unless the PSA says so. Creditor-side version: choosing a buyer.
Education: chain of title, FDCPA. Not legal advice.
| Handoff item | If done | If skipped |
|---|---|---|
| Cut-off date | Payments and contacts have a boundary | Both sides chase the same account |
| Media exhibit | Buyer can validate | Disputes bounce to you |
| Buyer license map | They can work the mix | Complaints still mention you |
| Warranty exhibit | True-ups have a process | Side emails and missed clocks |
Questions this page answers
Do we still own FDCPA risk after we sell?
Title moves. Residual contact in the window is real. Counsel drafts the PSA. We do not.
Should we notify consumers of the sale?
Follow the PSA and counsel. DebtHub does not send consumer notices.
Can we recall accounts after funding?
Only as the PSA allows. Recall is not a vibe.
Paired reading: Buyer licensing
Paired reading: Creditor reputation and compliance
Start a sale with a handoff planChain of title guide
Desk: portfolios@debtmarket.net · 561-254-6608. Institutional only. Not consumer collections.